SNG Travel Professional Newsletter - September 2023

Special Needs Group is more than just rentals for cruises & hotel/resort destinations.

SNG is a fully-fledged medical equipment & supply company.

Delivering an Accessible World®

News from Andy's Desk

Dear Travel Partners,

We have some new Cruise Ship Accessibility information in this issue of the newsletter. I am proud to announce that Explora Journeys has graciously provided us with their accessibility information. Our good friend Bill Panoff has made several videos about what Explora Journeys has to offer. Check one of them out here: Explora Journeys Video

With so much positive feedback on last month’s newsletter that we decided to include some of the same information for those who may have missed it. THANK YOU to those of you who reached out last month! If you missed it, check out how a customer of ours is taken up into a train on its accessible lift.

The other big news I want to share is about Skål International.

It is my pleasure to invite you to an upcoming Skål International event in Dania Beach, FL on September 7^th. Please feel free to also share the information with others in our industry.

I know that some of you are quite a distance from the Fort Lauderdale area, but this is a unique opportunity to meet the Skål International USA Executive Committee along with the current and future members of the local Fort Lauderdale & the Palm Beaches and Miami Skal clubs all in one place.

If you are not familiar with Skål International, please have a look at the web site link below. You will see that the organization has an international presence with local connections and participation in your area.

http://www.skal.org

I often like to say, “It’s not what you know…It’s not who you know…It’s who knows you.” As a member of Skal, people from around the world will consider you as someone they know and that really makes a difference in both business and personal relationships. Come find out what I mean.

Please see attached more information about the upcoming event.

If you have any questions, please feel free to reach out to me as well.

I hope to meet you in person on September 7^th.

Keep smilin'

Andrew Garnett, CATA

President/CEO

For those advisors with travel-related inquires, bookings, and other questions, please contact our Customer Service Team at 1-800-513-4515 or 954-585-0575. For emergencies, we are available 24/7. Our Customer Service Team Call Center is now available from 9AM - 6PM EST Monday - Friday.

SNG services 217 metropolitan areas in 70 countries.

New Update....

Portugal’s Cruise Port to be Serviced Soon

Service SNG's Operations Department has been working diligently finalizing logistical detials to service the Porto-Leixoes Cruise Port.

More details to come over the next few weeks...

SNG's, President/CEO, Andrew Garnett recently provided insight to U.S. News and World Report about how to simplify the process and what mistakes to avoid before setting sail for first-cruises.

Click Image to View Article.

September is National Service Dog Month

Can a Service Dog go a cruise?

Service Dogs may be allowed on cruise ships. Traveling with a Service Dog may result in certain limiations, such as not being allowed to disembark from a cruise ship in all ports. However, the good news is that "yes" a Service Dog may travel with thier human handler on a cruise with advanced preparation.

Please make sure to check your client's intinerary and with their respective cruise line regarding requirements/regulations.

Beow, please find an article written by Sam Nelson and published ealier this year in Travel & Gear's online publication regarding Traveling with a Service Dog on a Cruise which may be informative, and of interest to you.

Click Here to View Article.

The Ultra-Light Folding Scooter - ONLY 37 lbs.

"The World's Lightest Mobility Scooter"

To confirm availability,

please call our Customer Service Team @ 800.513.4515

-Units available only in selected ports.-

Click Here for More Information/Specifications

Please check out pictures shared by a recent guest who rented our Ultra-Light Folding Scooter, as well as a demonstration video of the World's Lightest Folding Mobility Scooter rented & sold by SNG!

**Please Click Image Above to View Updated Demonstration Video**

Special Needs Group in the News

Special Needs Group recently donated a Walker to the Broward County Seriff Office’s Homeless Outreach Unit.

The story behind the donation was covered by multiple news outlets, including Miami Living’s Online Magazine.

Please click on the image below to read.

(Pictured: Officer Reyes of BSO's Homeless Outreach Team, left, with Andrew Garnett, President/CEO, Special Needs Group.

Looking for a place to stay extremely close to Port Everglades & Hollywood-Fort Lauderdale International Airport?

Four Points by Sheraton Fort Lauderdale Airport/Cruise Port

1800 South Federal Highway

Fort Lauderdale, FL 33316

Click Here for Property Information

Extremely Important:

For ALL Deliveries/Pickups made ouside of the ship's terminal

******

For All Deliveries/Pickups being made outside of the ship’s terminal, in additon to your number, PLEASE please provide a client’s Cell # or traveling companion’s Cell #, not a landline . Our Customer Service Team/Agent need a number which your client can be contacted, if needed, the day of sailing/debarkation.

******

For ALL Travel Professionals

If you have not yet done so, we invite you to register with us as a Travel Advisor. TAs registered with us receive 10% c0mmission on bookings, and have access to our FREE, online Certification Program. The CATA Program is the Travel Industry's 1st Certification Program designed to equip Travel Professionals with insight to better serve the Mature, Mobility-Challenged, Special Needs Market Segments.

SNG CATA Advisors earn the rights to ultize a proprietrary logo to help market themselves, along with having exclusive access to select marketing collateral.

Please Click Here to Register as a Travel Professional with Special Needs Group

If you're Registered, but not yet Certified, and wish to complete the certifcaton program, please login to our Agent Portal.

Questions, please email agents@specialneedsgroup.com

New to Our Cruise Accessibility Section

Explora Journeys' Explora I

Click Here to View Explora I SNG's Cruise Accessibility Section

We invite you to join our Facebook group, SNG for Travel Professionals, exclusively for Travel Advisors/Agents, by clicking the "Join Group" button below.

May 2023

“Dale & I are so appreciative for all you’ve done to help make a sad occasion a safe one. With the carefully packed oxygen equipment and the timely mailing of the extra batteries, we were able to navigate via plane and auto.”

- Dale & Rita H.

In our 16th year of Delivering an Accessible World®, we are truly pleased to continue to provide the Ultimate Freedom - Travel!