This week, I have been deep in the administrative weeds, trying to get an accurate picture of who our current volunteer base actually is. I have been calling for a volunteer coordinator (still am), and this job would normally fall under that role. Instead, it fell to me, and if I am being honest, I let this particular hat slide far too long.
We have a list of roughly thirty individuals who signed up to volunteer, but I have not done as well as I should in reaching out and building real contact with many of them. A surprising number of our emails were intercepted by spam filters, and once the initial messages went unseen, I assumed someone would eventually notice them. That was wishful thinking on my part.
So this week, I began calling people directly and working through the list. We now need to categorize volunteers as Active, Inactive, or Not Participating so we know who we can count on during deployments, who cannot consistently show up, and who signed up once and then disappeared.
A volunteer coordinator would have prevented most of this backlog and would do a far better job of keeping people engaged, matched with the right tasks, and connected on a human level. Email alone is not enough, especially when half of them vanish into spam folders. A simple phone call puts a voice to our organization and shows volunteers that we saw their application and value their time.
Even though the process has been tedious, I am encouraged to finally know who we can depend on and who we cannot. It is a double edged sword, but it is reality. If you volunteered and never heard back from us, your email likely filtered out our response. Expect to hear from me soon.
And by the way… want to be a volunteer coordinator with Grounded Boots Relief? You can serve remotely or in person, and it would help us more than you know.
Have a good week. You will see us in your inbox again next week. And for those I will see on Saturday, I look forward to seeing you again or meeting you for the first time.