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Our monthly spotlight on the people and organisations providing great business content on the regular. Ones to follow, bookmark, and support.
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Design Executive Coach and CEO @designdeptco, Mia is brilliant at encapsulating the challenges for designers in business (and ways to tackle their respective frustrations) in a Tweet.
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Founded by Chris Do, The Futur is on a mission to educate designers in new ways. With a particularly strong focus on business fundamentals, their content is always punchy and well produced.
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Top Line & Bottom Line
'Top Line' is another term for an organisation's total revenue. This figure represents gross income before any deductions, and is therefore typically the first (or top) figure on a financial report.An organisation's 'Bottom Line' is their net income after all expenses have been deducted from their total revenue. This number will typically be the final line on a company's profit and loss statement, hence the name 'Bottom Line'.
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Camera Obscura: Beyond the lens of user-centered designArticle by Alexis Lloyd
As designers we are responsible for the tangible pathways into many business models. With our enduring focus on optimising for human-centred (often consumer) outcomes, our methods can neglect other actors in our business ecosystems.This essential read explores how user-centred design can have undesirable consequences when optimising for customers. Alexis Lloyd explores practical ways to more broadly map the systems our design will affect, and how our work can better serve previously excluded actors.
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Persuading the UnpersuadableArticle by Adam Grant for Harvard Business Review
Have you ever come away from a meeting convinced you'll never change the mind of a stubborn stakeholder? Or been reluctant to reach out to a business colleague who seems difficult in group situations? In this excellent article Adam Grant discusses ways to win over those who may seem unpersuadable, and how behaviours we observe in group settings may not be representative of a colleague's true personality traits.
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“The more I practice content strategy at scale, in design systems, and in corporations, the more I realize success is never about the technology, tools, and platforms, but always about the people and culture.
Whether you care about governance or not, it's going to cost you.”
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