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<<First Name>>, Welcome back to The 90%!
In The Balanced Scorecard, authors David Norton and Robert Kaplan note that 90 percent of organizations fail to execute their strategies successfully. If you want to avoid this fate, ensure that your organization: 1) actually commits to the strategy; 2) communicates, communicates, communicates; 3) measures your implementation; and 4) holds your team members accountable.

With the Olympics in full swing, you'll certainly hear commentators discussing athletes' confidence. Confidence is often misunderstood, as many people believe you have to feel confident to play well. Likewise, many people believe it comes from past performance, but this can be a trap. How can you be confident when you don't play well? I put this infographic together to highlight the many sources of confidence and the actions you can take.

I am a huge fan of US skier Mikaela Shiffrin. With three Olympic medals, 11 world championship medals, and 73 World Cup victories, you might think winning is nearly automatic. It's her openness and candor, however, that reminds us of her humanity. Throughout her career, she has shared her insights to the mental game.  She doesn't pretend to be fearlessand her perspective reveals a deep commitment to mastering her craft. Win or lose, pay close attention as she competes in the Beijing Olympics.

I recently attended the NFL Pro Bowl. Suffice it to say, the level of play didn't match the season-long performance that led to the players' selection. It did, however, remind me of what I call the PRO mindset. Champions put the PRO in PROcess; that's why they are PROfessionals. When you commit to the PROcess, you start to see PROgress. You start to PROduce. You become PROlific. You achieve PROdigious feats. For all of that to happen however, the emphasis has to remain on making PROgress through PROcess. It's when we start to focus on the outcome that we run into trouble.  The research confirms over and over that a PROcess orientation is more beneficial than an outcome orientation. 
PROgress through PROcess.  That's the PRO mindset.

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